Contact us
Email support@probateprep.ca
We reply within one business day. Most days, much faster. A person reads every email — not a bot. And answering by email means you always have our answer in writing to keep.
What we can help with
- How the software works, and where to find things
- Your account, purchases, downloads, and our promise
- What the process steps are, in general
- Problems or mistakes — tell us, we fix fast
What we can't help with
Questions about what you should do in your situation — those are legal advice, and only a licensed lawyer or paralegal may give it. The Law Society of Ontario's referral service can connect you with one.
Privacy questions or data requests: privacy@probateprep.ca.
ProbatePrep is operated by NeuraBuild Solutions Inc., Ontario, Canada.